Frequently (and not so frequently) Asked Questions

Do let me know how I may help you. But check here first – the answer may be just a scroll away.

To watch a brief movie of the making process go HERE and scroll down to the about section

Plate-assemblage

The above images show all the steps I do to hand-make each and every rubber stamp. What they don’t show is my process of researching, photographing, and working up the drawings that become the image for stamp manufacture. The vulcanizing processes I leave to the Professional – Jim of Circustamps.

Q. How long do orders take?

A.     I am a one-woman shop, and so is Kathi with her Triskelt shop. We both make order fulfillment top priority, and do our best to get orders out within a day, or two at most.
If you are in the U.S. usually you will receive your order in 4 to 7 days. If you don’t receive it in 10 days please DO email right away. We will replace stamps lost in the mail.
International shipments vary from country to country and from day to day. Orders have been received in as little as 7 days all the way up to 5 weeks, and it hasn’t mattered if it was really close, like British Columbia, or far away, like South Africa. I wish I could be more helpful with this. Once you’ve received shipment confirmation and tracking, the best thing to do is watch the tracking, and then inquire in your local post for more information. Thank you.

Q. Will you ship the stamps to my country?


A.    We ship internationally via First Class International Mail through the United States Postal System. Once it is received in your country the U.S. mail has no control over the package anymore, and we won’t be able to track it.
We ship to Canada, Scotland, Ireland, England, Europe, Australia, New Zealand and many others countries. We have shipped to over 20 countries.

The only costs we cannot know about are VAT or other customs taxes your country may impose on our shipment to you, we have no control over that and cannot find out what that cost will be.

Q. Are you an Angel Company?

A.       Yes, we are an Angel Company. Which means that we allow the use of our stamps to create items that will be for sale as long as those items were hand stamped. Copyright law does not allow that you scan the images and use the digital images to create items for sale. Please see below for more information on copyright.

Q. What is the difference between a mounted and unmounted stamp?

A.    Mounted stamps – are rubber (or polymer) + cushion + high-quality Eastern Hard Maple wood blocks. They are indexed on top with clear labels.

Unmounted stamps – are trimmed rubber ONLY and/or sometimes uncut groups of stamps These do NOT have any cushion or wood blocks of any kind.
 Many stamp artists like to mount their own stamps or use a variety of stamping systems (see resources).
Some crafters use the stamps for pottery or other media which requires that the rubber be flexible and/or more washable, thus unmounted is more desirable.

For those using an acrylic block system or a Misti-type positioner, the rubber by itself will not stick, yet you have choices:

  • Mount the rubber on cushion and apply cling vinyl to the other side of the cushion which clings to the acrylic. See below for acrylic block resources.
  • Use double-sided tape, special repositional glue or glue-sticks

 

Visit http://www.rubberstampingdepot.com for all your unmounted stamps needs including storage solutions (I am receiving no compensation for this referral)
Want to know more? Check out the FrugalCrafter’s Stamp School for super excellent video how-tos about mounted, unmounted, red rubber, polymer, inks, papers, coloring, and lots more. Lindsay is fun and up-beat and shares an incredible amount of information.

My YouTube channel: I also have a few videos featuring my stamps. Check out Highlander Celtic Stamps on Youtube.
What do I DO with an unmounted stamp if I want to mount it myself? Visit the FrugalCrafter Stamp School – Lindsay does an awesome job of teaching.

Q. Why are there 2 different shops?

A.    As I am a one-woman shop, I decided to simplify things and share the load of packaging and shipping with my business partner Kathi, who owns the Triskelt shops.
Find us both on Etsy, where you will find your shopping experience fun and easy.

Unmounted stamps, digital clip-art/digi-stamping, coloring, custom stamps, and more are found at:
www.etsy.com/shop/highlanderstamps

Mounted stamps, Celtic theme jewelry, gifts, and more are found at:
ww.etsy.com/shop/triskelt

Q. Are the stamps deep etched?

A.    Yes and no. The red rubber stamps are pressed for me by Jim, owner of Circustamps.com, who has been manufacturing stamps for over 30 years and is a master vulcanizer.  The stamps are etched as deep as practical to retain all the detail. If you’re looking at the stamp from a side view, it’s how high the actual raised part of the image is. Some stamps are lower, some are higher. It doesn’t really make a difference as-long-as you keep the stamp clean.

Q. What are clan badges? Tell me more.

A.    Read the blog post on Scottish Clan Crest Badges: LEARN MORE

Q. Can I get a stamp in a different size?
Do you make custom stamps?

A.    Our stamps are mass produced for us by Circustamps in California.  Red rubber is an old-fashioned material requiring old-fashioned manufacturing methods, yet it is still considered the best, longest lasting material for rubber stamps.

We may be able to help you with your graphic and stamping needs by making a custom sized stamp for you at a custom price. We out-source single stamps at our local business rubber stamp manufacturer, who makes high-quality polymer stamps.

I’ve written a blog post on custom stamps   LEARN MORE

Q. Can you make my art into a rubber stamp?

A.    Make you art into a crisp black & white image of the exact size you want the stamp to be. Then all you need to do is take it to a business stamp maker near you. They can also resize the image for you if needed.  (Look in the Yellow Pages or YELP under Rubber Stamps)  That is the fastest, easiest and least expensive way to get a stamp made of your art and I encourage you to enjoy your art this way.

Online resource: RubberStamps.net

Q. Can I use your stamps for other crafts such as pottery, polymer clay, PMC, soap, ceramic tiles, etc.?


A.    YES! Many people have used my stamps for all these uses and more. The images are as deeply etched as is practical for the amount of detail they have.
I have personally tested their use on polymer clay, pottery clay, acrylic paint on paper and fabric stamping with good results. Some designs are much too detailed to use in these alternative ways, but I have plenty of stamps that work very well.

Customers have used the stamps to:

  • impress sugar cookies with food coloring. (Always use a fresh new stamp for food purposes and never mix uses with inks, etc.)
  • ink on leather
  • wood
  • dominoes, etc.
  • PMC jewelry art
  • wax seals, coat the stamp with glycerin or watermark ink first

Q. What is the best way to care for rubber stamps

A.    I’ve written 2 articles on this subject.
General Stamp Care – coming soon
Hot Weather & Rubber Stamp Care

Q. How are rubber stamps made?

To watch a brief movie of the process go HERE and scroll down to the about section

A.      There are many steps to manufacture a stamp:
1    Original artwork must be very sharp black and white line art
2    A film is made from the finished, and properly laid out, artwork
3    A magnesium plate is etched from the film to a precise depth and angle of slope
4    Then a mold is pressed from the plate
. Once a mold is made hundreds of sheets of rubber may be produced.
5    Rubber is then vulcanized in the mold under controlled heat and pressure
6    Individual images are cut from the vulcanized sheet
7    Unmounted stamps may now be sold as is or glued to cushion and cut out on a scroll saw
8    Wood is cut to the size of the stamp
9    and an image label is applied to the wood
10    Finally the cushioned rubber is positioned on the wood and it is ready to be used.

Q. I see you offer digital images/clip art, what’s up with that?

A.    Also Known As Digi-stamping, the digital clip art images I offer are in 2 categories:
1) Public Domain
2) My Original Art

1) Public Domain images are from late 1800 and early 1900 books I own. These Vintage Victorian images have no copyrights attached to them and are in the Public Domain, which means they may be shared freely.

What I’ve done is make these images usable by you. I’ve done the scanning, digitizing, editing/cleaning up (most were stained, foxed, and yellowed), removed text, re-sized for modern needs, and saved in our most common formats: PDF and JPG/jpeg. I’ve done all the work so you can just have fun with them.

You are welcome to use those images as much as you like for anything you like, except reselling the files in the form you purchased them. Please, this is my livelihood, help me be a successful artist and respect my labor.

2) My Original Art are my own drawings from my own imagination, photographs and research. These are images that haven’t become rubber stamps (although you could request a custom order), but are in my collection of work.

I DO own the copyright on these images, so you mustn’t resell these images either. If you really like an image and want to do something commercial with it please talk to me about licensing, as for only a few dollars you can use my image with the good feeling that comes from being honest and helping an artist be successful. Thank you!

I am an Angel company with the rubber stamps, and feel it is great to allow creative uses with the digital images too. So, you have my blessing to add my digital images to your hand-made art that you want to sell, such as collage, cards, mixed media, etc.

Q. May I use one of your designs for my logo?

A.    NO – All original art in the collection is copyright protected and CANNOT be used for a logo. Logos are, themselves, copyright images and must be custom designed.  If a certain design inspires you I suggest you contact the office to talk to me about custom contract art creation which could be similar to the image you like. Email inquiries through this website [ info(at) highlandercelticstamps(dot) com ]and I will get back to you as soon as possible. Be sure to state the best hours to call and what time zone you are calling from. You may also call the office 10 AM to 6 PM Monday through Friday, Pacific Standard Time 1**530**876**8989 and please leave a message as I have to screen my calls due to spam.

Q. Please explain copyright, royalties and public domain?

A.    Simply stated copyright means the creator/artist of an artwork/design owns the right to copy or sell it and no one else without the express written consent of the creator/artist. Copyright laws are very strict and costly to those who knowingly or unknowingly steal a piece of art for their own purposes.
The designs of Highlander Celtic Stamps products are primarily created by Kim Victoria, but also include designs by other artists which are indicated with the design images. Artists make their livelihood from their art – be considerate.
Royalties are contractual fees paid to designers, artists or writers for their original work. Royalties are paid for commercial uses of a creation.
Some of the designs are Public Domain which means that they were created such a long time ago that no one owns the copyrights thus making them free to the public. Please email us with any questions you have about a specific image.
For more information regarding these legal definitions please browse the internet or your local library.

For My Customers

Other questions? Comments? Suggestions? Please do email to (remove hyphens please) info-@-highlandercelticstamps-(dot)-com
If you design a card or piece of artwork using any of these stamps and you would like to share it with us and the world please visit our Facebook page and post your image(s). I’ll make sure they get posted.

Resources

Check out these suppliers:
(We receive no compensation for recommending these sites (except for Triskelt as they are our business associate); they are provided as a courtesy to assist your search.)
www.etsy.com/shop/triskelt  or
www.triskelt.com sells our stamps MOUNTED, plus dancer gifts, embellishments, beads, crystals, jewelry, buckles, ornaments, books, music, and more. Elle parle Francais.
www.lost-coast-designs.com    Celtic art rubber stamps and LOTS of other designs. Unmounted only and the selection is huge.
www.circustamps.com  Circustamps has an incredible collection of interactive circus stamps, even a wagon with horses. Clowns, trapeze artists, trick riders, ringmaster, magician, props, more.  Circustamps presses our rubber for us all the years we’ve been in business.
http://www.rubberstampingdepot.com   Cling vinyl cushion and acrylic block mounting system, storage systems, rubber stamps, and more.
www.quiltingcreations.com  Celtic and many other design stencils that were created for quilting but may be used for paint or ink as well.
www.stencilgirlproducts.com/  Not Celtic, but truly awesome stencils you can definitely add to your mix; great tutorials, too.

Stamp School – thefrugalcrafter – Lindsay Weirich’s YouTube Channel, lots of super excellent video how-tos about stamping, coloring, painting and crafting. Lindsay is fun and up-beat and shares an incredible amount of information.

Thank you for your interest in Highlander Celtic Stamps / Highlander Stamps on Etsy
Happy Stamping
Kim Victoria

Privacy Policy

I respect my buyers’ privacy rights and follow data protection laws. As a business owner, I receive certain personal information about customers when they place an order, subscribe to my newsletter(s), or contact me about a potential order, such as name, postal address, email address, and phone number. The European General Data Protection Regulation (GDPR) and other local data protection laws guard how this kind of personal information is collected and used, and protect the privacy rights of online shoppers. Under these laws, buyers are entitled to certain information, including when, why, how, by whom, and for what purpose personal information is collected, used, and shared. I have always protected the personal information people have shared with me since I began business in 1996. The GDPR now mandates that policies be specific and formalized so that you know your rights.

 

Privacy Policy for HighlanderCelticStamps.com

Highlander Celtic Stamps is owned and operated by Kim Victoria, artist, and located in California, United States of America. Highlander Graphics & Celtic Stamps, the parent company, was founded in 1996 with an internet presence since 1997.
Kim uses only one business computer at her shop to store some of her buyers’ personal information.
The GDPR requires that Kim provide certain information to her buyers in her privacy policy, including:
•    the personal information she collects;
•    the legal bases she relies on to collect, use, and share personal information;
•    the third parties with whom she shares personal information;
•    the length of time she keeps personal information;
•    if she’s transferring personal information outside of the United States (for example, if she moves her business to Europe, or uses a third party provider located outside of Europe, or uses Google Cloud to host some of her buyers’ information), how the transfer will be handled;
•    her buyers’ rights regarding her use of their personal information; and
•    how her buyers can contact her with privacy-related requests.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through this site, or my online retail shop on Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Information I Collect
When you purchase from me on Etsy.com, to fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order rubber stamp, for example), if you contact me directly.
If you subscribe to my newsletter you must provide me with certain information, such as your name and email address.
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
•    as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
•    when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
•    if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
•    as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use;
•    as necessary to send you my newsletter when you have voluntarily subscribed to it thus authorizing me to send you information and marketing materials.

3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
•    Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
•    Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
•    Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
•    Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.
I generally keep your data for the following time period: 4 years; however, that data is not stored electronically, it is only in print form. I retain the electronic data for only 2 months, or until the order is complete, whichever is longer. I rely on Etsy’s data storage and conversation capability should I need to contact a customer.
I have no control over Etsy’s data use or storage. Etsy is an independent data controller, and advises that users contact them directly regarding data access, correction or deletion of personal information held by Etsy.  Please send your request to Etsy.com/help for assistance. To learn more about how Etsy handles and protects user personal information, please see their Privacy Policy. www.etsy.com/legal/privacy/
I retain only the personal information you provided when you voluntarily subscribed to my newsletter, and only for as long as you choose to remain subscribed. An unsubscribe link is always included in all newsletters. You may also email at the address below to request to be unsubscribed. I never send unsolicited newsletters.

5. Transfers of Personal Information Outside the EU
I do not store or process your information through any third-party hosting services.
Exception: If you have chosen to subscribe to my newsletter via my web site, www.highlandercelticstamps.com, the information you provided is stored by MailChimp.com, who uses TRUSTe Certified Privacy. You can learn more about their policies at https://mailchimp.com/legal/privacy/

6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
•    Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
•    Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
•    Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
•    Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Kim Victoria, am the data controller for HighlanderCelticStamps and HighlanderStamps of your personal information. If you have any questions or concerns, you may contact me at kimvictoria@highlandercelticstamps.com. Alternately, you may mail me at:
Kim Victoria, 2384 Tokay Court, Paradise, California 95969 USA